Refund Policy

This Refund Policy explains how refunds are handled for certification programs, membership services, educational resources, digital content, and related services provided by the International Trading Association ("ITA", "we", "our", or "us").

By purchasing or accessing ITA services, users agree to this Refund Policy.

ITA primarily provides:

Because many services involve immediate digital access, certain purchases may become non-refundable once access has been granted.

Certification examination fees are generally non-refundable once:

If a technical issue directly caused by ITA prevents reasonable access to an examination, ITA may, at its discretion:

Membership fees are generally non-refundable once membership benefits, digital resources, or member access have been activated.

Users may cancel future membership renewals at any time before the next billing cycle.

Due to the digital nature of educational materials and downloadable resources, refunds are generally not provided once:

Exceptions may be considered in cases involving:

Where subscription-based services are offered:

Access may continue until the end of the active billing period unless otherwise stated.

Users are encouraged to contact ITA directly before initiating payment disputes or chargebacks.

Fraudulent, abusive, or intentionally improper chargeback activity may result in:

Refund requests may be reviewed on a case-by-case basis.

ITA reserves the right to:

Approved refunds are generally processed within a reasonable period after approval.

Actual processing times may vary depending on:

ITA may update this Refund Policy periodically.

Updated versions become effective upon publication on the website.

For refund-related inquiries, please contact:

International Trading Association (ITA)

Website: https://ita-edu.org/

Email: support@ita-edu.org